The Order History section in your dashboard is designed to showcase all orders placed on your account. If you have multiple profiles on your account you will see all orders here, it will not be broken down by individual profile.
There are 3 sections within Order History:
• Active: orders currently in process, not yet shipped
• Completed: orders that have been shipped/delivered
• Canceled: orders that were canceled and not fulfilled
From the Completed and Canceled sections you are able to re-order any order by clicking Order Again.
If you are unable to reorder from this button, that is typically because the manufacturer on your previous order is no longer available, or the medication itself was discontinued or removed because of an FDA recall.
Tips for getting started on a new refill order
- Try clicking on the Reorder button on a different order to see if that helps.
- Search for your medication(s) on our homepage, honeybeehealth.com. Add the correct strength and quantity to your cart and proceed to checkout as you normally would. If you don't remember the name or strength of your medication, try looking on your pill vial or in your previous orders on your Account Dashboard.
- If you are still not able to reorder, please send us an email for additional assistance.