Do you ship to my state?
Honeybee is currently able to ship over-the-counter medications (medication that does not require a prescription) to all 50 states, as well as Washington DC and Puerto Rico.
Currently, we are licensed to service and ship prescription medications to 48 states and territories and are working on obtaining our licensure in the remaining states. At this time we are not able to ship prescription medication to Alabama, Indiana, Louisiana, or Montana.
|State or Territory||Prescription Medications||Controlled Substances||Over-the-Counter|
|District of Columbia||✓||✓|
If you don’t see your state listed, don’t worry, we’re working diligently to become licensed in all 50 states as soon as possible.
How much is shipping?
USPS First Class shipping (typically 7-10 business day delivery) is free for all orders. For USPS Priority Shipping, it is $10 (typically 3-5 business day delivery).
How can I track my order?
Once your order is shipped, we will send your tracking number to the email address you provided. If you can't find your tracking number, you can find it in your order history in your account dashboard.
Who do you use to ship my package?
Currently, we are only shipping with USPS.
Is it safe to mail my prescriptions?
Absolutely! Your prescriptions will be shipped in an unmarked package and tracked from us to you.
What if I didn’t get my shipment?
We guarantee our shipments and provide you with a tracking number every time. If you experience any issues, please send us an email or give us a call at 833-466-3979.
Can you ship to a different address?
We can only ship to the address that is associated with your account. If you're traveling and need extra supplies, that won't be a problem - we can fill up to a 90-day quantity as long as your doctor approves.
If you have questions about your prescriptions or any other medication-related inquiries, our pharmacists are available for counseling at 833-466-3979 during normal business hours:
|Eastern Time||Pacific Time|
|Monday||9AM - 9PM||6AM - 6PM|
|Tuesday||9AM - 9PM||6AM - 6PM|
|Wednesday||9AM - 9PM||6AM - 6PM|
|Thursday||9AM - 9PM||6AM - 6PM|
|Friday||9AM - 9PM||6AM - 6PM|
|Saturday||10AM - 6:30PM||7AM - 3:30PM|