If you see an error message when clicking the Reorder button in your account dashboard, here are some steps to get started on a new refill order:
- First, try clicking on the Reorder button on a different order to see if that helps.
- Try searching for your medication(s) on our homepage, honeybeehealth.com. Add the correct strength and quantity to your cart and proceed to checkout as you normally would. If you don't remember the name or strength of your medication, try looking on your pill vial or in your previous orders on your Account Dashboard.
- If you can't find your medication on our homepage, it's possible the medication was discontinued or removed because of an FDA recall. Please send us an email for additional assistance.