Refills can be delayed for a number of reasons including:
- No refills left on the medication
- You are not signed up for automatic refills
- Your prescription is not eligible for automatic refills.
You do not have any refills left on your prescription.
If this is the case please contact your doctor and get them to send us a new prescription. They can send it electronically to "Honeybee Health" in Culver City, CA, by fax to 310-559-5933, or by phone to 833-466-3979.
You are not signed up for automatic refills
You may have “opted out” of automatic refills in the past. Don’t worry, we can still get your medication to you! Just send us a message letting us know you’re ready for your refill or go to www.honeybeehealth.com and place another order. Be sure to select I am already a Honeybee patient and you have my Rx on file during checkout.
Your prescriptions are ineligible for automatic refills.
There are a few medications which we cannot automatically send out to customers, including anything that is taken "as needed". If this is the case, just head over to www.honeybeehealth.com and place the order for your refill and select I am already a Honeybee patient and you have my Rx on file during checkout.